Alibris
Alibris books., alibis.com Bait & Switch. Advertised wrong book and edition, not matching. Tried to immediatly cancel, won't let me

I placed an order for a book called Environmental Geography Edition 9. It clearly showed the photo of Edition 9 and after I paid for it, on my final confirmation it stated it was Edition 6. I immediately did the ichat on the Alibris website and asked to cancel immediately. I was told to contact the seller from her. They also said they could not tell what edition it was. Because originally it stated 9th edition showing the 9th edition photo. I did this all within 15 minutes. I made several emails to the seller, but naturally they ignored me. Naturally Alibris who captured my paypal money immediately pushed the blame to the seller to cancel. I am livid that there is no live person that can help, and only automated messages. I feel this bait and switch is poor business. Plus to mention the fact that I immediately inturn contacted the seller, and no response. So this tells me that they enjoy bait and switch games and collect money under false pretenses with their books. Buy your books somewhere else. This vendor can not be trusted. Poor communication to buyers. Extremely poor customer service.

They have recently edited their website to reflect now that the photo may not be accurate. Amazing their website staff won't put an accurate photo and puts wrong photos of books.

The seller is bnctucsonbooks.

I am open to be added to any legal pursuits against this firm on their illegal business tactics.

Company: Alibris
Country: USA
Address: 1250 45th street., st 100, Emeryville, CA 94608
Phone: 8772542747
Site: alibris.com

  <     >