AirBNB
Owner changed town and postal code, only half refund given

Rented a place in Melbourne AU. Found out prior to check in the owner switched the town and postal code. Also reflected on my AirBNB receipt. Told AirBNB. Owner cancelled and got an email from AirBNB stating I would get all my funds back. Called to discuss and their rep asked if I wanted to cancel. As I had already gotten a email stating I would be getting all my money back I said yes. A day later got an email stating I would only be getting half.
Scammed twice from them. First they rented me a place with a false address then they kept my money once I pointed it out. I even sent the title of the location from the AU government. Everything was difficult. The owner of the house eventually admitted the house was not in that location and AirBNB still did not care.
Be careful. If they can't even do a town and postal code check what the hell are they doing??

Company: AirBNB
Country: USA
State: California
City: San Francisco
ZIP: 94103-5233
Address: 99 Rhode Island St Fl 2
Phone: 4158005959
Site: airbnb.com

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