DermPure
Promises free samples for shipping charge—my checking account was charged $300. Before the trial period was ove

DemPure has an ad on Facebook offering free samples for shipping costs only ($1.00 per item) This is their ploy to get your account number. The samples came, order date 12/27, with notice that you are now on their monthly auto-mailing for $147.41 and $119.89, unless you cancel within ten days. This scam withdrew $267.30 from my account on December 31.

The first time I telephoned (01/02) this company a foreign language speaking gentleman informed me that I could not get a refund because I did not respond within the time frame. (order date 12/27—payment withdrawn 12/31—where's the 10 day period?) After much discussion, and his refusal to connect me with a supervisor (he said none were available), HE hung up on me! Calling back immediately, and waiting for 20 minutes I spoke to another foreign language gentleman who informed me he was a supervisor. He agreed to refund my money upon receiving the product back, gave me two order authorizations and stated that I would receive an email with further confirmation that same day. Later that evening, still not receiving the email I again contacted DemPure. After another long wait, another person came on the line & stated their computer was down & I would have to call back.

I telephoned back this morning (01/03) and now have been informed I would receive the email within 24 hours.

This so called company is a scam, don't fall for their advertisements. The money they scammed from me is part of my mortgage money, I am unemployed and managing on unemployment compensation.

Company: DermPure
Country: USA
State: Colorado
City: Denver
Address: 6330 Washington Street Unit 8
Phone: 8555647092
Site: purecollagenskin.com

  <     >