Sears and LG
Recalled Dehumidifier Replacement Costs Extra, Rude Store Staff

I also have a dehumidifier which was recalled. I too followed the directions on the recall flyer to get credit towards a new one. Then I thought to myself Why should I have to pay more money to replace a item that has put me and my family in danger for the past 9 years. I called the recall center back and was told they have no power to replace the unit but if you go to your local Sears store they can decide to replace it. So off I went to my local Sears where I have always shopped for any major home products. The associates were not at all helpful and were actually very rude.

After becoming totally frustrated from the run around I decided to check online to see if others were feeling the same way. I knew there had to others who also felt this recall is very unfair. I can't even remember all the appliances and products I've purchased from Sears over the years. All I know is I'm closing my account and taking my business elsewhere. I am also planning to return the defected unit back to the store and let them deal with getting rid of it. I also am very concerned about a mold problem developing in my home which I will hold Sears and LG responsible for.

Company: Sears and LG
Country: USA

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