Waste Management
Dumpster delivered three days late for rental
- 10-02-2010
- 46
I rented a dumpster from Waste Management for what was supposed to be eleven days, April 16 to April 26. The dumpster wasn't delivered on the 16th, which was a Friday. When I called to complain, I was told to call back on Monday, because it was after normal buisness hours. The local office was only a few block away, so I drove by to see if anybody was there, which there was. The guy I talked too said told me I wasn't in their system to get a dumpster delivered that day, even though I had a receipt showing that I was indeed supposed to get one.
They sent someone out the next morning (Saturday) to look at my property, and told me there was no way they could put the dumpster in the driveway, but they could leave it in the street if I had a permit from the city, which I couldn't get until Monday. So I finally got my dumpster 3 days late, and they did manage to pick it up on time, but there's still the matter of the three days I paid for but didn't get.
Company: Waste Management
Country: USA