Legal Zoom
Ude employees and no follow up

I used Legal Zoom for a DBA filing. They filed it and then emailed me that the final paperwork had been returned by fed ex as refused by me. I emailed them to resend it. No answer. I followed up with another email. No answer. Another email, and they responded with the same initial email they had sent. 2 more emails over 4 days, ZERO response from them. I called them today, long wait time, VERY RUDE "Customer Service" agent, said she would look into the email chain and email me an answer. So far NO EMAIL.
Never again will I fall for their ads... HORRIBLE CUSTOMER SERVICE.inexcusable.

Company: Legal Zoom
Country: USA

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