Wal-Mart Pharmacy
Pharmacist Refused to Fill Re-Dated Prescription Until Doctor Confirmed

I have had the most difficult time with one of your pharmacy managers. I tried to get a prescription filled on Friday but had to take it back to the doctor's office because he forgot to date it. I returned with a slightly different prescription for the same medication but this one was dated. The pharmacist refused to fill it because the date seemed to be written by someone other than the doctor and told me that I needed to wait until they could call and confirm, which would be the following day. When I complained that it was ridiculous, it is obviously a new prescription and that I wanted her name to place a formal complaint she refused to give me anything but her first name. I was very agitated during our conversation, I work a very difficult schedule and the frustration of dealing with the people in this pharmacy made me speak a little harshly - and I am sorry for that - but this woman was just being ridiculous. I do not know if I will ever fill another prescription through the Wal-Mart Pharmacy and believe that I will warn others of the difficulty I have had there.

Company: Wal-Mart Pharmacy
Country: USA

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