1and1 Internet
They made unauthorized charges

I signed up for the basic 2.95 domain. When I printed their bill it said 17.95. I had also signed up for Norton, which I didn't want. So I immediately cancelled. I tried calling but they only work M-F 9to5, so I emailed and told them to cancel, they did and sent me a cancellation verification email. Luckily I saved it. Anyway... 1month later I went to my bank and they had waited 30 days to put thru a charge, so I took my cancellation to the bank and they reversed the charge and closed my account. Now 1 yr later May I get this dirty letter from NCO Financial saying I owe 24.95 to 1&1 Internet Service. They refused to remove the collection until they investigate. I can't believe what a scam this company has going on. I'm turning it over to the Iowa Attorney General's office and the FED TRade Commission Isn't anyone monitoring these online scavengers and the collection low lifes? Where's our Gov when we need them???

Company: 1and1 Internet
Country: USA

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