Priceline
Switched the departing city & falsely claimed I had agreed to the switch - paid over $ 200 more

They took a bid I made from Corpus to Ft Myers, Florida and switched the departing city to San Antonio without my approval. They claimed that I agreed, but I never did. Because of Priceline's swindling, I paid over $ 200 more than necessary and now have to drive over two hours with a young child and spend hours longer in travel. The flight leaves at 6 A.M. From San Antonio. Priceline is very difficult to reach and in a scripted answer, the "customer service" rep and his supervisor refused to refund even though I NEVER agreed to switch to San Antonio from Corpus Christi.

Company: Priceline
Country: USA

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