Dish Network
Hopper Cannot Read Recordings From Old DVR as Promised
- 11-30-2012
- 30
Got the Hopper 3 weeks ago. Told it would be able to read our recordings from old DVR if ported to external drive. Not true... The Hopper does not have the software drivers to do so but most service reps do know about it and keeps promising it should.
After five calls we found out that they do not know when they can fix it and if we want to go back to our old system we need to approval from a special team. Gets better... You do not call the "special team" they call you...
No call yet. Checking competitors. Will cancel Dish soon...
Do not get Hopper if you want to be able to watch your old recordings... Otherwise, it is not a bad system...
Company: Dish Network
Country: USA