Yp.com
False promises, poor customer service

Internet & Web

YP.com salesman Brian Averback created guarantees of excellent issues for the company whenever we decided to signal a-one year agreement for over $800.00 per month. We were really dissatisfied using the outcomes, so when we requested for the agreement to become altered to higher match our requirements, John, and his Supervisor Joe Pottle arrived and attempted to speak us right into a fresh twelve months agreement with increased wonderful guarantees.

Whenever we didn't signal, but rather requested them to supply the support they guaranteed, they smiled, stated they'd do anything they might to assist us, and remaining.

Unsurprisingly, we've never noticed from their website again.

Whenever we called customer support we were ostensibly informed that obviously the sellers might say something to obtain the agreement, however they just market agreements. They're not accountable for really ensuring we got the solutions guaranteed.

Oh, incidentally, you're caught. We're sorry you've invested over $8,000 on providers that didn't work with your organization, however, you closed the agreement, and we're not likely to consider any actions to provide you with the customer support guaranteed.


Company: Yp.com
Country: USA
  <     >  

RELATED COMPLAINTS

North Star Alarm Services
Contract cancelling

Alarm One
Terrible company

Vector Security
POOR customer support and LIES

Vector Security
Customer Support

BellSouth
Scam and cheating

One Communications
Support is not worth the savings

Direct TV
2 year contract

AT&T Mobility
Very poor service

DMR Communications
Very unprofessional

SalesForce.com
Unauthorized charges