Ebates Shopping.com, Inc
Ebates, Ebates.com scam, fraud, refuses to pay out cashback owed

On June 30 I utilized Ebates.com in order to earn 2% cashback on a purchase at Target.com. As I always do when shopping at Target, I entered my wife's employee ID number, which entitles us to 10% off all purchases. After her employee discount, the total was $253.76, thereby entitling me to a $5.08 cashback rebate from Ebates.com. When this transaction failed to post to my Ebates account, I contacted them on 8/22.

On 8/24, I received a response requesting a copy of my order details. I sent them a PDF of the order confirmation and shortly thereafter received a response indicating that my order was ineligible for cashback "due to the use of a non-Ebates coupon/discount (team member discount). As a result, Cash Back cannot be awarded." I did NOT use a coupon of any kind. Nowhere in Ebates terms of service does it state that retailer employees may not utilize employee discounts. Ebates has thus failed to meet its contractual obligations.

Company: Ebates Shopping.com, Inc
Country: USA
State: California
City: San Francisco
Address: 333 Bryant St Ste 250
Phone: 4159082200
Site: ebates.com

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