Efax
J2 efax steals registation fees - new acct - disabled no reason after taking $26.95 from checking acct

On Aug. 2 I set up a new account with EFAX. I had to provide my debit card for billing and pay $26.95 in fees. Those fees were deducted immediately from my checking account. On Aug. 7 I sat down to send my first FAX. Account not found. Called Customer service, waited forever and got a man from India. He said they wanted me to verify card by scanning copy and sending it in. Never told this a requirement, never got notification account wouldn't work until received. The card is obviously valid since they stole $26.95 from my account on Aug. 2. He refused a credit, refused to resolve the issue so I cancelled the account. DO NOT USE EFAX! I cancelled an account with them a couple of years ago because of billing hassles. Things have not changed. They cannot be trusted!

Company: Efax
Country: USA
Phone: 18002872499
Site: efax.com

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