Landvoice
Warnock's Misrepresentation of the Expired Listing Service and would not issue refund

They stated they offer aservice for pulling expired leads. However, I have to pull the leads myself. They sold me one thing and delivered nothing.
I signed on withLandvoice in Hawaii because they promised to have an automated way ofpulling Expired Leads. Once I signed on I found out that they don't pullthe leads from the system that every day I have to go and Export theleads out of my MLS and Import them into their system. This is unique toHawaii I was told as they don't have enough clients to have written thecode to pull the leads in. Thus, I am paying for nothing and I have topull the leads in my self. It takes a lot of extra time. What am Ipaying for? I requested a refund due to the false promises and theydenied me. Very unethical company. I would not use them. They lie intheir advertising/marketing and don't deliver what they promise and thenthey won't refund when they don't deliver. I think this is anabsolutely terrible company. I used them in Chicago and they pulled theleads automatically, too bad they have turned in to such a terriblecompany. If they can't do the service in Hawaii they should not offer itthere. It was complete bait and switch.

It is a shame that they do false advertising. No where in their advertisement does it say that the end user must do the download of the data themselves. So yes it is false advertising. I logged on multiple times to see if the data was there and when it wasn't that is when I contacted landvoice. Redex actually pulls the data from the MLS and imports it into their database, so for them to say they offer more is another dishonest comment. I have already switched to REDEX since it actually does what landvoice promised. I guess this company is buyer beware. Watch out for this company as they do not fufill promises and then try and twist things to fit their needs. I would go with multiple different providers that do as they promise. I would give this company a D for customer service and be very careful. I am not the first to have problems with this company as another person in my office said they had a similar situation. Lucky for them they only signed on for 1 month and then cancelled. I got burned for 3. What a wrip off.

Company: Landvoice
Country: USA
State: Utah
City: Salt Lake City
Site: landvoice.com

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