Asus
ASUSTek poor service, lemon law
- 08-01-2012
- 32
My original ASUS G71 blew up after 1-2 issues with internals. GoofSquad/Best Try fixed it the first time but gave me a different one the second time. I recieved a G73. The G73 acted up within 90 days and was taken back to the GoofSquad. They replaced the hard drive. The problem continued and I sent it to ASUS. It happened 2-3 more times within the warranty period.instead of them giving me a different computer or fixing whatever caused the repeatable problem... It went up again, last week. They now want me to pay to replace the Hard drive (go figure). $161, plus shipping. If I don't want them to repair it. I still have to pay shipping to get my computer back. I will NEVER buy another ASUS.
Company: Asus
Country: USA
Site: asus.com