Apple Computer
Restocking Fee Charged for iPod Mini That Arrived Defective

Internet & Web

My son purchased - on line - an iPod mini. As received, the product did not work.

We sent the iPod back to Apple and the same iPod was immediately sent back with a note that it worked fine (note: I said immediately sent back - I doubt that anyone actually unpacked it.)

We tried to use the iPod with two different computers including an Apple and it clearly did not work.

We wanted our money back and Apple would only refund us if we paid a restocking fee.

Apple made a free $25 for selling us a defective piece of junk with lousy service.

From now on I buy Dell.


Company: Apple Computer
Country: USA
State: California
City: Cupertino
Address: 1 Infinite Loop
Phone: 4089961010
  <     >  

RELATED COMPLAINTS

Ipodsonline.net
IPOD Ripoff Blackmarket copies sold as real Apple IPOD Nanos

Apple
Apple refused to replace defective third generation iPod nano

Apple and Best Buy
Ipod Touch 8GB Receipt Says 3rd Generation but Apple Calls It 2nd

Target - United Camera/Warranty Logistics
Target, United Camera Bensenville, IL, Warranty Logistics False Waranty

Apple
iPod Nano Click Wheel Failed After 2 Months, Warranty Denied

Apple store
Store Called iPod Touch Water Damaged but Online Reset Fixed It

Apple Computer Inc
iPod Classic Firmware Update Breaks Third-Party Docking Stations

Apple Store
Quick helpful iPod repair at Fifth Avenue store

Apple Computer
iPod Stopped Working Two Months After Warranty Ended

Apple
Refused Battery Replacement for Fifth Generation iPod