Gainward
Warranty replacement card Ripoff never received
- 08-30-2004
- 1
I sent in my Gainward GeForce FX5950 Ultra video card to the company for an RMA request because the card was not operating properly. I called once I was sure enough time had gone by for them to recieve the product. I called on August 9th about the status of the RMA, and was told that the card was being shipped to them and should be recieved by them in one week or less. I have called every week since then about the status of the card, and every time I contact them they give me the same answer "Next week it should come in" The last time I called, August 30th, they told me the weather in Tokyo had delayed shipment. No new information about when the card will be available has been shared with me, and the same answer from them "in one week" seems to be all they can say.
Company: Gainward
Country: USA
State: California
City: Fremont
Address: 47881 Fremont Blvd
Phone: 5102521118