TradeDoubler
Tradedoubler scam, blocked account, employees don't respond, avoid them Milano

I am filling this report against the Swedish company of on line marketing TradeDoubler, and in this particular case against the Italian branch.

I have been an affiliate of TradeDoubler for several years, and now I have my account blocked illegitimately.

The problems began on 9th of this month, when trying to login inserting my correct details, I noticed that despite didnt appear any message about wrong user/password, I couldnt login (a problem happened also in the past) and I contacted the Italian customer care.

On 10th of May, I received a mail from Francesco Balduini Francesco. Balduini@tradedoubler.com that told me that because the sites in which I put the banners were inactive he had to block my account.

I explained him via mail that some sites were with domains expired, and other cancelled because the blog provider dismissed that activity.

According to their terms and conditions, the inactivity of the sites is not reason for closure of accounts. Then they should have noticed me before inhibiting access to the site.

They had to say, in my opinion, dear publisher your sites are inactive, or you submit new sites and put our banners or we will suspend your account.

I have 12 euro of balance and Balduini said that they will be transferred, but not specified when. I wrote to Balduini that I wanted to login my account also to be sure that my bank details to receive the 12 euro were correct.

So, summarizing, after the mail of Balduini, I replied to him via mail, saying that suspension was illegitimate, that I wanted to continue to login specially to check the correctness of my bank details.

He didnt reply. Then 2 days ago I have phoned them at the number 39 02 919838, and the guy that replied said that Balduini was on holiday, that over the phone they dont resolve this kind of problems and that I had to write to publisher. It@tradedoubler.com.

I wrote, but as expected, they didnt reply even though I received a reading confirmation mail, my mail was been read by another guy Francesco. Rapone@tradedoubler.com.

I think that this company is not reliable at all. I will keep the community updated.

Company: TradeDoubler
Country: Italy
Address: Corso Garibaldi nr. 86
Phone: 390267101054
Site: tradedoubler.com

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