SMSDiscount
Voipstunt, Sparvoip, Internetcalls, Voipdiscount, Poivy and Voipcheap How I Got my Account Hacked and No Support

I was a long time SMSDiscount member until today. I had a credit of 10Euros of which I only used 8 and that was six months ago. Well a few days ago I noticed that someone logged into my account and used all of my credit by calling some numbers in Uganda and such.
I got concerned not only about the used credit, but because someone knew my password! I contacted support about it, and I immediately shared all the information I had. They reply 3 days later with the following sentence:
"Please change your password. Also change the password of your e-mail address and sip device. Never use the old password again and never share your login details with anybody."
I have never shared my password, and I have never used the login details I used for my smsdiscount account anywhere else. I told them that and how I believe it's most likely their fault (a breach in their database or someone brute-forced my account) and they reply the following:
"Most likely your e-mail account has been hacked but we are not responsible for the fact that your account got hacked.

Company: SMSDiscount
Country: USA
Address: PO Box 201
Site: smsdiscount.com

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