Prime Peripherals and Symantec
Prime Peripherals Rebate and Symantec System Works Rebates is a rip-off

Prime peripherals modem offer offer is a rip-off, as is the Symantec Rebate.

I submitted the Prime Periphreals rebate offer over 3 months ago, and nothing. I was searching the Website for Prime Peripherals because their windows driver has an issue and came across a complaint on this website. I felt it my duty to enter mine. I have had the similar experience, as some of their customers as indicated by the hit at this website. Bad Business practices. Bad! Bad!

In addition I purchsed Symantec SystemWorks and submitted their rebate offer only to have them indicate I had omited some needed information. Like the old CD from another application, first page of its manual, etc. None of this was on the rebate offer as a requirement for the rebate. An why would I send the CD for one application in order to get the rabate. I would have to take the rebate and use it to re-buy the application I sent to them in the form of the original CD. I called them, at the 1-800 number as instructed. Got an answering machine and left a message, no one has called me in 3 weeks. On top of that they had my last name as "Giugan" and not Colligan. They seem to get everything right execpt for the last name. Which was clearly spelled. I even called their office here in CA, and was instructed to call customer service which I had 45 Minute wait, 30 Minute wait, another 30 minute wait. Bad Business Practices!

Thomas
San Jose, CA

Company: Prime Peripherals and Symantec
Country: USA
State: California
City: San Jose
Address: See Other Reports - California for Syman

  <     >