GameTag.com
GameTag.com Never paid for my account but have changed the account email and password
- 04-01-2012
- 44
On the 29 March I submitted my Lineage2 to there web site asking for a price they would buy it for.
Sent: Thursday, 29 March 11:03: 39 PM
Hi,
Thank you for your submission.
This email is to confirm that we've received your account submission and are ready to offer you $345.30 for your account at this time.
If you'd like to accept this offer, please fill out the 2nd page acceptance form located after you have received this offer. If you exited our website, please go back and resubmit your account to view this 2nd page. If you are unable to view this 2nd page, please try a different web browser or contact support.
Your account submission information is located below. Please keep this information for your records.
Account Submission Offer ID: A1830281
Our Quote Offer: $345.30
Date Submitted: 03-29 11:13: 00
Submission IP: *
If you have any further inquiries, please contact customer support, or visit our support knowledge base.
Accounts Submission Team
www.gametag.com
I proceeded to fill out the information on the 2nd page and submitted it, after a few hours I logged onto there web site to track the order and it came back with "Offer Sent "
After looking at there FAQ it states "Offer Sent
Please resubmit your account again to our website as your submission did not process."
I resubmitted my account but this time got no confirmation email or new order number, I sent them a email but got no reply. On the 1st of April I received 2 emails
Someone at IP... Has logged into your NCsoft account. If you did not perform this action, please contact support immediately at support@ncsoft.com.
Someone at IP... Has changed the e-mail address associated with your account.
If you did not make this change, please contact support immediately at support@ncsoft.com.
They have locked me out of my account and changed the game password, I have sent them emails and tried to contact them through there 24/7 Live help with no response.
Company: GameTag.com
Country: USA
Site: gametag.com