Bizopia
Ripoff, dishonest, take advantage of new businesses, no customer service skills! Will use phone recordings against you

We just started our construction company this year. Bizopia, called my husband on his cell. My husband doesn't speak or understand very good english. Still they proceded with the sale offer of a website for his business. They asked him a whole bunch of questions and recorded them. It was supposed to be a 10 day trial period before being charged; however, it started the day after the conversation and by the time we opened the mail and looked at it, the 10 days had expired! I called to cancel the very same day, but according to Bizopia supervisors there would be absolutely NO credits or adjustments made, because they had a voice authorization of the services & the 10 days were up.

By the way, the recording they played back for me, was garbage. You can tell by listening to it that my husband was having a hard time and some questions he didn't even answer correctly! Still they used his so called recorded authorization against the whole situation. One question was are you over 18 and authorized to make changes to your phone bill? He didn't understand it, someone repeated, are you over 18, and my husband said yes. He is over 18, however, the 2nd part of the question was never answered, he is not authorized anywhere on the phone bill! I spoke to 2 supervisors and still nothing could be done. We now have to pay $90 for nothing. I know it doesn't sound like alot of money, but to us it is a difference, and most of all the way they took advantage of the situation is unbelievable. Too bad for them, because we will be starting a website for our new construction company (not with them of course) and they just lost a second customer beacuse I have a business of my own and will also be getting my own website VERY soon.

Company: Bizopia
Country: USA
State: Texas
City: HOUSTON
Address: 1011 HIGHWAY 6 SOUTH SUITE 320
Phone: 8003728552

  <     >