NetZero
Is a rip-off

The download and setup of e-mail is too confusing for me. I like simplicity, Am on the phone now trying to cancell. I waited twenty minutes to get a service representative. Very dissatified.

They said my user Id did not existance. They made me give my credit card number again before they would cancel... This is odd
then they did find my membership effective January 27 but will credit my card for any charges.

The representative did get nasty when I asked her why she needed my credit card number again

Mona
phg, pa

Company: NetZero
Country: USA
State: Nationwide

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