Custom Computing
Ripoff charged too much to remove viruses, claimed to have to reinstall windows xp. Charged $15 $15 for connecting to internet & 1st month service

I took my computer to custom computer Inc. To have viruses removed. He (Johnny Smith) said right off the top (after I said that I was new to computers) he would charge $125.00; I thought nothing at the time. Smith said he charged $45.00 per hour & would remove all the unnessary programs and the viruses from my computer.

The next day I told a friend; he said boy is he ripping you a new one. Then I called best buy and was quoted $40.00. Called CDS networks & services was quoted $65.00. Called networks east and was quoted$45.00.

Then I called portbridge the internet provider (they are great). I talked with brandon at 1-888-276-4376 he said portbridge did not charge a signup fee or the 1st month up front. Portbridge is going to give me 4months free service for what I went through with smith.

Smith said he had to reinstall windows xp. When I told him what I found out about the price his competition charged he went off like a mad man. Would not take a check said I would probably stop payment.

When my wife told him that he should not take advantage of a handicapped man like that, he went off on her I told him I had it all on tape. He replyed so what, I have a camera. I then said well I guess we can go to court he replyed he knew every one down there they were not going to do anything to him. Portbridge said they had numerous complaints on smith. I had to get a policeman to go in the store and get my paperwork & disk.

Company: Custom Computing
Country: USA
State: North Carolina
City: Kinston
Address: 1002-b W Vernon Ave
Phone: 2525591399

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