Sudden Link
Disconnection issue. - Service / Installation

I had cable with Suddenlink for approximately six months, I was not impressed with the service at all. The channels were always out or the sound was missing... It was a total disaster for cable service. So, I called and asked the woman to disconnect my service (12-15). Well, the service was still on by Christmas. After Christmas I called them again to disconnect the service. The customer service representative assured me she was putting the order right in. The cable was still on (1-13), so I had my boyfriend who is NOT on the account call and disconnect the service. FINALLY today, the service was disconnected. So, Suddenlink, does it take someone NOT on my account to disconnect my service.

Company: Sudden Link
Country: USA

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