Qwest/Centurylink
Set up problems

Internet & Web

I chose to stop my present web supplier to return with Centurylink. I thought the company will be the just like Illinois since I have never had any problems using the organization. Then I discover the organization is not totally educated and it is still Qwest. I requested support and that I was informed that I'd to complete was connect the device and support is likely to be automated. I adopted the instructions completely and that I did not get support. I waited a couple of hours as well as attempted every phone-line in my own home before I called techsupport. After I named I acquired handled as an idiot. The reps had me remove and reconnect all of the cables towards the device after which explained that I'll need to take that the technology should arrived at the home and also the additional costs related to getting the technology emerge and also the installment costs however they wouldn't possess a technology emerge for 2 months. I'm not formally had support out of this organization and that I am currently receiving billed and hassled using their mess.in the place of having all their BS since this really is clearly an indication of the providers, I delivered their gear instantly and described when you will find any costs positioned on me that I'll certainly view them in court.


Company: Qwest/Centurylink
Country: USA
State: Utah
City: Ogden
Site: centurylink.com
  <     >  

RELATED COMPLAINTS

CenturyLink
Overcharged me greatly

Centurylink Internet
Bad support

CenturyLink
Broadband Service too slow

CenturyLink
Unfair selling practice

CenturyLink
Consumer Fraud & Poor Customer Service

Qwest
Lia

DirecTV
Incompetent customer service, can't get rebates

CenturyLink
Ethics

Qwest
Internet Bundled Service Problems

DirecTV
Attempting to remove