Nortion Aka Symantec
Will not honor rebates

Date: Thu, 1 Apr 12:27: 17 -0400 (AST)
From: customer. Care@symantecrebates.com To:

Subject: Symactec Promo Center Email

Dear Donna

Rebate ID: 110171124

Offer Code: 03-63222

Thank you for your rebate inquiry. We truly apologize for any inconvenience this may have caused you, unfortunately, we have received your submission, but we are currently unable to honor it because our records indicate that we did not receive proof that you
own a previous version of the Symantec software or a competitor's software. This proof can be any of the following.

Copy of receipt or invoice from old version.
Liner notes from the CD case (for the old version).
Print screen showing version number of previous version.
Front cover of previous manual.

Please be so kind to send us the proof along with your name, your complete mailing address, and the Rebate ID at the top of this email, may be mailed or faxed to:

Rebate Special Services
PO Box 028516
Miami FL 33102-8516

Fax Number: (800) 886-8370
Please allow 24-48 hours to process your fax, also you can sen it in
scan by e-mail.

We appreciate your participation in this promotion. If there is anything else we can do to assist you, please contact us at customer. Care@symantecrebates.com. We are always happy to help.

You can also track the status of your rebate, using the Rebate ID above, at www.symantecrebates.com.

Menfis
Symactec Promo Center Email

On Tue, 23 Mar 07:44: 24 -0600 (CST) you wrote:

First Name: donna
Zip Code: 06401
Phone: 203-732-2789
Rebate For: Norton SystemWorks 2004
How can we help: I checked the status of my rebate and it states that my rebate is invalid. What do I need to do to receive my rebate?
I have a question: i want my rebate or i will put u on
ripeoffreport.com
Comments: i want my rebate or i will put u on

Tracking Number: 110171124

This message is not flagged. [ Flag Message - Mark as Unread ]

Date: Thu, 1 Apr 08:50: 59 -0800 (PST)
From: "DONNA KRUPA"

Company: Nortion Aka Symantec
Country: USA
State: Florida
City: MIAMI
Phone: 8662068800

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