Skybeam
Skybeam Texas, SkybeamTX, Unite Wireless Terrible connections, Horrible Support, never ending issues

I have been a wireless internet customer for over 6 years now. I started with Partnership wireless then moved to Unite wireless. Unite was great they helped and answered the phone in a reasonable time typically 10 min or less. If you had to you could leave a message and they would call back in 10 - 20 minutes.

Now enter Skybeam. Skybeam purchased Unite Wireless and destroyed it along with Partnership wireless. Now my service is terrible and support is not existant. I have had 3 new antennas in less than a year. I have had 4-5 service calls (onsite in less than 6 months). The recently replaced my equipment on my second service call in 2 weeks. The connection was not what I expected. I was getting 4mbps down and about 1.5 up before with little latency. Now I am getting less than 1 mbps down and same for up. I have called and it has been forwarded to the network team has been the answer every time.

Company: Skybeam
Country: USA
State: Texas
City: Arlington
Address: 1200 Gambrel Rd., Suite #100
Phone: 18664113278
Site: skybeam.com

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