Wal-Mart Connect Internet Service
Charged for Seven Months Despite Four Cancellation Attempts

I signed up with this ripoff service, then immediately canceled it the same night after realizing it was an AOL product, which was in fine print only. I never actually finalized loading the service on my computer, so when I was charged the next month, I immediately called to complain, and was told the charge would be taken off, and the service canceled. Four months went by before I noticed I had continued to be charged. I was furious, and called to complain, and after a long, frustrating runaround, finally got a confirmation number for the cancellation. Now, I have been charged TWO more additional months, and nad called and gotten, after battling with a rude and insistent rep, ANOTHER confirmation number. I am following up with federal complaints and with wal-mart headquarters. They have stolen money from me for seven months. STAY AWAY from this service. It is like a virus you can't get rid of... Shame on you, Wal-Mart!

Company: Wal-Mart Connect Internet Service
Country: USA
Site: walmartconnect.com

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