Microsoft Online Service
Unknown $21.95 MasterCard charge, no phone number, had to close account

I found a charge on my mastercard for Microsoft Online service. This charge was for $21.95. I went on the net to try and find out what was going on and was sent to this site instead. I immediately called my credit card company to try to get a phone # on this company. I was informed by my mastercard that they had no phone# for this company. As well as having to file a dispute charge against Microsoft, I had to close my account. This means that I have had to contact all the companies that I do regular business with using my mastercard and change accounts.

Mastercard informed me that closing this account may not stop Microsoft from putting charges on my other credit cards. I don't even have anyway of getting touch with this company because I have been unable to locate a phone # for them. Does anyone have a phone #?

If Mastercard and other credit card companies have been getting a lot of these charges and complaint about them, maybe they should start verifying these charges first before posting them to accounts. I had told Mastercard to never allow Microsoft to charge anything on my account and was told there was no way I could stop this company from charging on my card other than closing my account!

Kim
Indiana
U.S.A.

Company: Microsoft Online Service
Country: USA
State: Washington
Site: bill.ms.net

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