Frontier Communications
Improper billing

I'd FIOS online sites then it had been switched to Frontier in my own region. From that time Frontier never delivered me regular bills but might deliver cut off updates every 2 weeks. I received numerous calls about impending shut off but these calls might be not responded. A note was left with another quantity that we needed to call-back on. Nevertheless, the number for spending the statement (that the team stated was the only path to pay for) was automatic and didn't identify my acct number. Hours of calls and that I eventually discovered the telephone number quit (or research # on my statement) wasn't proper, for internet-only clients. This occurred every 8 weeks and so I went right into a Frontier shop to try to correct this out. They stated they do not cope with payment and named payment for me personally. I offered payment my charge card to look after the costs and also to put up automated payment as time goes by that they stated internet-only clients had a need to do. However, I cont. To have calls about impending shut off. Named again plus they may find not discover proof of the last phone. They moved me towards the automated payment and that I settled. I called again to stop service.in regards to a week later mentioned that I had been billed via my charge card though I'd previously settled. Named again plus they stated indeed we owe you $115; " unsure however of the precise quantity". It'll get 4-6 months to get this and there's nothing we are able to do to create it come any quicker. This really is an abbreviated edition of the problem with obtaining through, store period, etc. Here Is The worse organization I've actually handled and that I am in my own 50is!

Company: Frontier Communications
Country: USA
State: Oregon
City: Beaverton

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