Americal On Line
Sticking It To Everybody Failure to cancel service and double billing Nationwide

Due to a lengthy illness my wife took over paying the bills. After 2 surgerys I reassumed the responsiblity and noticed that I was being charged $23.90 twice a month by AOL. I immediatelly emaied a complaint and was assured that the matter would handled. That was 4 months ago and they have not addressed this ongoing theft.

After contacting MBNA credit and requesting that the payment not be made I was told there was nothing they could about it because it was an automated charge [ if thats not a bunch of BS I've never heard one]. I informed them that the only remedy appeared to be to cancel my credit card and start over with a new bank. [Also had the same problem with Compuserve and received a credit within three weeks.]

Company: Americal On Line
Country: USA
Site: aol.com

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