Symantec
Rebate ripoff denied products unfunctional company doesn't respond
- 03-10-2006
- 12
I submitted a rebate for Norton AntiVisus update. No where in the rebate form did it say that if it was installed on my computer by the company I purchased it from that the rebate would not be honored. It was bad enough that AntiVirus is included in the SystemWorks so I didn't really even need to have AntiVirus. It was a gift from someone who did not know it was included.
I have never been able to properly install all the Norton programs. I have been told to uninstall and reinstall and have done so six times. Each time I am told a different way to do it and have wasted uncounted hours doing this. I still can not complete a live update. They don't answer my emails.
Company: Symantec
Country: USA
State: Florida
City: Miami
Phone: 8002068800
Site: symantec.com