FirstGiving
First Giving keeps funds from online transactions instead of going to the charity the customer intended
- 01-16-2011
- 16
A friend was collecting donations for a local charity online. I clicked on the link to the friend's fundraising page which brought me to FirstGiving. Since the page displayed https in the address window, I trusted the site with my credit card information. I had some problems with the session at the site. Despite correspondence with FirstGiving, I did not receive acknowledgments of my donation and finally gave up. Since I never received acknowledgments from the intended charity, I assumed the transaction had completely failed. Yesterday, when I saw my credit card statement, I discovered that FirstGiving not only took the donation fee but the whole donation.
Company: FirstGiving
Country: USA
Address: 333 Bryant Street, Suite 140
Phone: 8773652949
Site: firstgiving.com