AT&T
Customer Service

New service, New home phone and High speed internet... Ok service man showed up to do phone messed up the phone service of neighbor left yard in mess. Sloppy work, mult. Calls and sitting on phone for ever hearing "how important my call is", took at least 4 calls and each call 30 to 45 min to get to speak to a person.

Next the service man that was to come and wire for internet never showed up. Mult calls again. Each call 30 to 45 mins. After 4months of paying for internet that we did not have. Cancelled all service. Spoke to at least 5 people on phone 2 hours, once because after holding for 45 mins was told that transferring and disconnected me, has to start over. This time though I would not be denied. If it took 10 hours, the 4 person told me I had an attitude. Duh! These people would have given Jesus one. Last women told me if I would pay 122.00 she would close account. Oh well, I paid for 4 or 5 months of service that we never recieved but I just want them to go away. So I Paid,

GUESS WHAT... We have been turned over to collection. For 53.26 more.

They need to be put out of business.

I make 31.00 dollars per hours I spent at least 20 hours dealing with these people I feel they own me 620.

Company: AT&T
Country: USA
State: Louisiana
City: West Monroe

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