Rackspace
Ackspace overcharges and blames customers

Rackspace is a hosting company for my businesses for more than 6 years. During the last a few months, Rackspace has debited our organization banking account over $22,000, when our statement together is $6000. They declare they 'never obtained worth' for that resources they debited from us despite the fact that our bank establishment plainly exhibits 4 debits started by Rackspace for numerous quantities totaling $22,000. Rackspace declined to analyze this and attributed our organization alternatively, with one Harvey Goldstein, who promises to become the top of fund for Rackspace, declaring that despite the fact that our bank claims along with other copy paperwork clearly display the debits from Rackspace in quantities exceeding 3x that which you have now been billed, our small company photos owe them.

Therefore, since Harvey Goldstein and Rackspace declined to assist us, their client, we were compelled to start a about the $22,000 costs from Rackspace with this lender who's examining the costs on our consideration.

In the place of help us, Rackspace keeps they never required resources from us despite hills of evidence towards the opposite.in the place of conduct a through analysis internally, they blame the client despite our obvious bank claims along with other files demonstrating that Rackspace certainly debited our consideration.

Rackspace and Harvey Goldstein claim that any paperwork delivered by our lender to assist solve the problem would go to an unattended mail which is difficult in order for them to find email because they are "this type of large organization." Therefore, Rackspace ended our providers after debiting our banking account for over $22,000 and it is threatening our small company with debt collectors. Meanwhile, our small company has endured further cutbacks because of the extreme quantities obtained from us by Rackspace.

And, all of this while our documents plainly present that Rackspace required $22,000 of our money, so Rackspace actually owes our small company money, not viceversa. After 30 days of looking to get an answer, Rackspace Inc and Harvey Goldstein extended not to get responsibility, not answer-phone calls or e-mails or recognize rock-dressed paperwork from us, their client. Due to Rackspace Inc. Is disappointment to deal with this problem, we'd to start a state with this lender arguing the costs as unauthorized.

There are lots of serves available with definitely better responsibility and customer support. Rackspace Inc is just a public organization just seeking to earn more income and mess smaller businesses. Steer clear.

Company: Rackspace
Country: USA
State: Texas
Site: rackspace.com

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