Apple
Unauthorized iTunes Charges Totaling $1,484.91 Through PayPal and Slow Refund

3 mos ago I was online Checking my email when a total of 9 receipts from Paypal popped up each one was for 164.99 from ITunes Store, in all they totaled 1,484.91. I nearly had a heart attack simply because I only had 239.00 in my checking account for the rest of my bills.
Paypal was called immediately I informed them these charges were not authorized by me for them to remove them, they said they would do so and also start an investigation which they did. It took about 7 days by then the damage was already done. Itunes was in no hurry to refund the transactions back to me via Paypal because of this my bank account was over 1200.00 negative which caused NSF fees of 35.00 each to be added. After about 16 days Itunes finally issued a refund!
I'm still behind in my bills and cannot even get caught up I don't know what to do! I did some research on ITunes and learned that they are plagued by Account Hackers. Over 150 million users had their accounts hacked and outrageous charges billed to their Paypal, CC, and or Bank Accounts. One User had his bank account drained of 4700.00! ITunes does not seem too concerned about this problem, if they were they'd have better protection against these kind of thieves. ITunes is no longer mentioned or used in our family. Hopefully Itunes non caring acts will one day put themselves right out of business!

Company: Apple
Country: USA
State: California
City: Cupertino
Address: 1 Infinite Loop
Site: apple.com

  <     >