Pepper Bottle Technologies
SEO Eric Dean Breach of Contract— Won't refund payment
- 10-12-2010
- 14
What they were selling was SEO (search engine optimization) for my website. I was promised that someone working on my project would be in touch to discuss it to get it off the ground. After 3 weeks there was still no communication with me about the work and when it would begin. When I did receive my first email it had no questions about my business or any plan about what they'd be doing... Only 6 keywords (none of which were appropriate). I wrote back that they would need to give me a statement that they are responsible for whatever work they do. They declined. And I told them emphatically that there would be no deal and I would not allow anyone to work on my web site unless they are responsible. After several more weeks and phone conversations they agreed.
The next step then was to discuss a plan and an appropriate keyword and I emailed 3 questions. They never answered my questions satisfactorily and I could not speak to who was assigned project manager Don' who was apparantly off on vacation. After a couple weeks waiting for this I gave up and fired them (for the 3rd and last time) for breach of basic agreement which included planning & communicating responsibility. (I copy below from their LinkedIn public description)
Company: Pepper Bottle Technologies
Country: USA
Address: 28765 Single Oak Drive
Phone: 9512405834
Site: pepperbottletechnologies.com