Charter Commiunications
Very very poor unstable internet service

Alright, this all started about 2 months ago when charter communications "upgraded" there service were everyone went up a bracket 5 to 8 10 to 16 15 to 25 and so on. My girlfreind and I were on the 10 mb service at the time. Well about 2 months ago as i said at the beginning our internet started to go down at nights, thinking nothing of it and not having it happen so often we would just call charter and have them reset our modem over the next few weeks it got more and more frequent. We would go down for about 3-4 hours and then come back up for the rest of the day. I called charter and told them about this and they told me about this "outage" in my area, afterwards for the next week it would do the same thing i thought nothing of it. 2 weeks ago we started to go down starting at 9pm and we would be down for hours on end we would go to bed and come back and the internet would still be down.

Company: Charter Commiunications
Country: USA
State: Wisconsin
City: Madison
Site: charter.com

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