SimplePayClix.com
Simplepayclix.com and, reflexpaymentsolutions.com Will harass and threaten you even after you ask them to leave you alone, aggressive sales tactics

Apparently, a David Guest is owner of this company and that is who I had contact with. Mr. Guest contacted me regarding a merchant account for my business—I did not contact him first. I do not know how he got my information, but he sent me an email saying he could help me. So I filled out his paperwork and sent the information I had. I did not have a financial statement to give him and after finding out that it was a necessity, I told him I preferred not to continue with the process. I am not a big business, just a small one and have never incorporated so did not have assets and liabilities and other things like that which he said he needed.

Instead of letting it go, Mr Guest continued to send emails to me even after I asked him not to contact me again. He accused me of trying to run a scam on him. I just wanted him to leave me alone and said so. I decided to contact his company to make a formal complaint and that is when I found out he is the owner. The woman who answered the phone literally flew into a rage when I tried to say what I was complaining about and then hung up the phone on me. I called back only to have her do the same thing. This time I hung up on her.

Clearly this is not a company that cares about customer service at all—only about money, as Mr. Guest told me in one email. For a small business owner, who is only trying to make a living myself, I found this experience completely disheartening and discouraging. An honest and forthright company would have politely bowed out when I told them I could not comply with their information needs and not contacted me again. Not this one.in all my time online and in business, I have not encountered people such as these.

I also filed a complaint with the local police in New York for harassment and with the BBB in New York. There are many merchant account providers out there that are running a good business. Stay far away from David Guest and his TOO aggressive sales tactics.

Company: SimplePayClix.com
Country: USA
State: New York
City: New York
Address: 315 Bleecker Street #308
Phone: 8778282549
Site: simplepayclix.com

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