TracFone Wireless
Tracfone not adding minutes after online purchase

I have been using Tracfone since September '08 using the Motorola C139. To become reasonable until recently the support continues to be pretty good without any major problems. That's until spending over two hours about the phone with customer support nowadays (29-Rate-09) attempting to ultimately get my moments I bought online to publish about the telephone.in regards to a week before, online I bought the 450 moment/90day expansion for $79.99 90 minutes additional moments for $15 additional ($5 for half an hour and $10 for 60). That with the dual minutes for a lifetime I initially mounted about the telephone must have provided me 1080 complete minutes (450 90 = 540 X 2= 1080) extra units. Effectively the moments never published but based on their customer support representatives and hours of troubleshooting, because my termination time hasbeen expanded 90days the moments should have been included. We subsequently returned and forth attempting to discover easily actually purchased the 1000 moments since I have initially included them yesterday. I hardly employ over 100 units per month. And today the only path I will really obtain the comprehensive phone records for your two-week time period for this really is to email or send the official onetime only exemption they will have permit (only for me amazingly) that is (subpoena standard or whatever) for their files custodian and I ought to understand this within 30days. I am continuing to combat this in virtually any and every method I - can since who'd spend almost $100 for no support really being included. It is like being robbed after which being charged to be the thief. But when these phone records plainly present that used to donot actually create 10 units worth of calls throughout that interval then I am bound after Tracfone. Difficult. Customer issues will be the minimum. If other people is having these same issues contact and need your phone records to confirm wherever your real moments have eliminated of course if these were actually actually included or employed. It will consider within thirty days in order for them to send it or you could utilize fax. They do not understand what the web is. I am currently considering additional companies like t mobile and Verizon and also to keep in mind that you need to do actually get that which you purchase.

Company: TracFone Wireless
Country: USA
Site: tracfone.com

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