Tiger Direct - Systemax
Mislead regarding shipping

Company does not tell the truth regarding shipping. The company explains online that your product may ship from a 3rd party warehouse. It says 95% ship out the following day after credit card verification and approval. On weekend and holidays it is the following business day. Other methods of payment are shipped within 48 hours of payment being cleared. That is clear and understandable.

I paid with a credit card 12/15 (7 days ago). And the product still has not shipped.
The card is good. I have ordered online from other sources and have already received
the items. I would not have ordered the item if the online information had been truthful, and complete. It was for a present I found out my wife really wanted. Now I feel bad and will look bad come Christmas morning.

The email I received from them is as follows:

We do apologize for the inconvenience, but the item you ordered is aDrop shipped item, which means that it ships directly from a thirdparty warehouse to you. These items may take longer to ship (7-10business days), we advertise their availability online, based on theinformation we obtain from the shipper.

So my 2 things are
#1 When I ordered the item there was nothing stating " These items may take longer to ship (7-10business days"
#2 They obtain bad availability information from their shippers. Because the site said
the item was available now, and they said "we advertise their availability online, based on theinformation we obtain from the shipper."
The product must not be available or it would have shipped.

I will not buy from this company again. I believe I can find another company
willing to take my and my friends money in an honest and professional maner.

Company: Tiger Direct - Systemax
Country: USA
Address: 7795 W Flagler St. Suite 35
Site: tigerdirect.com

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