OnMatrix
Stole over $400 from me and no one answers the phone consumer fraud ripoff
- 07-24-2003
- 6
I signed up for a $18 a month package with OnMatrix to host my web site. They billed me a little over $200 for the year, as they should have. However, after one month they billed me on the 30th, then again on the 5th, both in the amount of the original. Hence, they stole over $400 from me. I called their number (there's one for everything), which rolls to voice mail no matter what button you press.
There are no people to speak with. I left three voice mails and after three weeks, no response. I sent an e-mail once a week for three weeks. Finally I sent an e-mail to every address they had listed on their site. I got a response that someone would call me. No call, after two more weeks, nothing. I continued to e-mail but no response. I was able to dispute the charges with my CC company, sad... But true.
Company: OnMatrix
Country: USA
Phone: 8666289027
Site: www.onmatrix.com