StubHub
Deceptive tactics

I bought seats to get a sporting event in May having a promise that I'll obtain my seats over time for that occasion. The function was routine Sept 20. I experimented with login to my bill online to check on the standing numerous time-but my consideration was strangely enough, SECURED. I approached Stubhub on September 3rd to inform them that my consideration was secured plus they had no cause why. I'd NOT gotten my seats however which the internet monitoring for these seats through FedEX statements they were left on my doorstep. I had been recommended to appear around my house and find out if FedEX quit them someplace concealed. I followed-up with Stubhub on September 15 to inform them that I looked around my house, requested work to my condo yet others that reside around my condo when they had observed the bundle or possibly inadvertlantly selected it-up or mis delivered by FedEX. I still hadn't gotten my seats. I had been subsequently advised that I should document a police statement along with a state with FedEX for missing package. I approached FedEX plus they need the SENDER document the state and also the nearby police divisions couldn't document a study for missing seats since I never posessed the seats consequently they could not be categorized as stolen.

I had been informed by Stubhub on September 16 they might contact the vendor and demand published seats. I had been never approached next reaction to whether I'd be getting my seats.

Stubhub now boasts that because the occasion has handed, there's nothing they are able to do and that I am outofpocket $788.

Company: StubHub
Country: USA

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