Hughesnet Satellite Internet
Gave my the option of suspending my services while on deployment and pay 10 monthly or return equipment and be charged $450.00

Well im scheduled to go on military deployment soon. I notified Hughesnet of this and they told me to provide proof of this to which i complied. They then told me that they could suspend my account, but i would still be charged for equipment fee's. I asked could i return the equipment since i woud not be using it anyway. They replied to me that by returning the equipment it would be considered cancelling the account and i would be carged a $450.00 penalty. So there i was left with equipment which was boxed up and be charged almost $200 for having it or try to return it and face a major penalty. The stated simply that they could care less if i was deploying to the middle east. I, earlier this year I, was deployed for three months and my account was suppose to be suspended after they assured me they reieved a faxed copy of my faxed orders. When i arrived home i realized i had been charged rom Aug to Nov for services i never used, then they retracted the story by saying they never recieved proof i was deploying. That claim/story was altered depending on which representative i spoke with. Some said they saw on file where i went on deployment and recieved the fax and others after realized the mistake tried to cover. Well i lost almost $300. Ion the eve of another deployment i called back at the time i was instructed to and they say the cannot provide me with a 1yr supension only 6mths. Isent them proof 4 time to ensure they could not frabricate another story over 2 weeks ago now this hang up. This company i can truly say is a sham, false services advertising and simply corrupt. Warning to all servicemembers be aware, thy could care less about you or government ordered deployment they simply want money and a commission. They will do whatever it takes to squeeze as much out of you as possible

Company: Hughesnet Satellite Internet
Country: USA
Phone: 8663473292
Site: hughesnet.com

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