SiteGround Web Hosting
For domains
- 12-12-2009
- 38
I had a domain, Pelourinho.com, being hosted at SiteGround servers.
Some days ago (12 / 15 days), I entered the site administration area, through this URL
https://www.siteground.com/ua_files/index.php? Content_id=99961
and there was a place where I was able to cancel my account: Billing - Cancellation
at some point it asked me if I wanted to cancel immediately or at the end of the contract.
I choose at the end of the contract (Dec 26th).
After clicking all I had to click... Didn't get a confirmation...
As I know that some websites are tricky and some times on purpose... And as I have gone through these kind of tricks, I tried to delete my credit card info.
Their site does not have that option...
I said to myself... This smells fishy... So I change the expiration date, to a false expiration date...
Today, Dec 11th, I received an email saying that my hosting services were renewed.
As my contract ends on Dec 26th, I got in contact with tech support, then with billing... Without success... They refuse to refund me and cancel my hosting services.
Is this a ripoff or what?
Company: SiteGround Web Hosting
Country: USA
Phone: 18666052484
Site: siteground.com