Smokeshack.com - Ziggymart
Sweetpalm.com Charged twice, goods never delivered, refund promised - waiting 2 years!

I placed an order online for cigars for $68.02 on November 9th. The items delivered were incorrect so I returned them to Ziggymart and, on their advice, placed a new order (they said this qould be quicker and they would refund me for the original items when they received them).

I placed the second order for cigars for $78.97 on January 8th but never received any cigars.

After 12 months of my emails being ignored, or false promises that the items were being shipped I was told they no longer stock the items. Ziggymart agreed to refund me for both orders but never did.

I have emailed numerous times, phone the company and spoken to employees who promised I would be refunded shortly but this has ever happened.

I am seeking a refund of $146.99 which I am told must be sent by international money order as I am in Ireland. This was promised on July 1st 2009 but I have received nothing and my emails are no longer being replied to.

Company: Smokeshack.com - Ziggymart
Country: USA
Address: P.O. Box 729
Phone: 8003052410
Site: ziggymart.com

  <     >