Dell Computer - Dell Financial Services
Financing balance far above agreed computer purchase price

The really messed up part is this happened before back in 2004. Then I made the mistake of buying another dell against my better judgement-but their financing makes things a lot easier-so I agreed to a 1,000$ purchase back in november. My budget for a new computer was 1,000$ & I was not to go over by strict orders from my wife. I called dell spoke with a rep and put together a nice XPS system (interest free 1st year)-total was right over 1,000. More like 1,097. Then my first bill comes in the mail & it says my total is 1,288. So I immediately call and of course I get bounced around india for 30 mins for someone to tell me I'm just SH! T outta luck. Of course they cant explain why its 1200-insteAd of 1000. So I just give up and decide to pay it and never do business with dell again. I get my statement in the mail today after I been paying my payment for a year and my new balance is 1,500$!! Now they are telling me my original purchase was 1,800! I never in a million years would agree to 1,800$ on a stupid computer. Specially when I didn't even wanna spend 1,000! So now customer care is supposed to listen to the call but we all know they wont do sh*t and I will get tired of getting bounced around india and just pay it to protect my credit-dell is highway robbery nothing but freaking con artist ripping people off! They also screwed me over in 2004!!!

Company: Dell Computer - Dell Financial Services
Country: USA
Site: www.dell.com

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