A T & T
AT & T Reward was never paid for upgrade for AT&T. Website states "processing" for months now

Pamela, Reidsville NC. I upgraded my AT&T DSL Service during the promotion time in April, requirement were to upgrade and receive a credit for modem or wireless gateway. Value of 100.00. Since April, I have been told by customer service at AT&T that no record of such promotion, so I provided proof of promotion. Next I was told it will take additional time for processing. Next I was told the order was not sent because of a mixup with equipment, therefore rebate was not processed. Then a months or so later, August I received equipment however no rebate, so now I have to wait for the modem charge to show on my bill before I can receive rebate. Processing time close to 5 months. This is unreal for a large company as AT&T. As of this date no rebate. This is a ripoff. Class Action suit needs to be filed just to make sure this company handle business in a timely fashion. You can rest assured if I dont pay the bill in a timely fashion, I promise you AT&T will not let me go for 5 month.

Company: A T & T
Country: USA
Site: att/rewards.com

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