Blue Mountain.com
Is a service of AG Interactive Faulty charge, and nobody to talk to either online or by phone. They make it difficult to end the service and you have to call their automated phone service which has no options to talk to a real pers

This site (BlueMountain.com) makes it impossible to talk to a live person about a billing error. There is no contact information on the site and the site makes it difficult to find the phone number necessary to call to cancel membership. The number called is completely automated with NO option to talk to an operator, no matter what.

Membership is charged a year after signing up for the initial trial and no notice is given via e-mail or other form so the charge could sneak by if you're not paying attention. As there is no person to talk to, refunds are virtually impossible without contacting the parent company, AG Interactive, which can be reached at:

AG Interactive
One American Road
Cleveland OH, 44144
216-889-5000
www.aginteractive.com

This site is devious in its deliberate obfuscation of any kind of contact information, billing procedures, or substantive help. Their attempt to fleece people of a measly ten bucks is ludicrous and the company has no system in place to reimburse or even address customers who have legitimate issues or problems.

Their business plan must include this purposeful inscrutability and is not recommended in any way.

Company: Blue Mountain.com
Country: USA
State: Ohio
City: Cleveland
Phone: 2168895000
Site: bluemountain.com/index.pd

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